Connect Meta Ads and Salesforce for your business
Meta Ads and Salesforce each hold numbers the other never sees. askotter reads both and tells you, by text, what they mean together.
What do you get by connecting Meta Ads and Salesforce?
askotter reads Meta Ads and Salesforce side by side and puts both in one report for the business. The owner sees how activity in one leads to results in the other, gets an alert when a number moves and can ask questions by text.
- From Meta Ads
- Campaign and ad set performance, Creative performance, Audience targeting data.
- From Salesforce
- Leads and opportunities, Account and contact data, Pipeline stages and velocity.
- Status
- Salesforce is on the integration roadmap, so the matching described here starts when that connector ships.
- Not for
- Replacing Meta Ads or Salesforce. Both keep working exactly as they do now.
Why connect Meta Ads and Salesforce
Meta ad clicks sit beside GA4 visits, bookings and payments, so you can see what Meta contributed. It fits into our PPC management work.
How Meta Ads and Salesforce records line up
Meta Ads and Salesforce both store the customer's email address. askotter lowercases and trims it on both sides before matching, so the same person shows up as one customer across the two tools.
Meta Ads and Salesforce both keep the UTM source, medium and campaign values from the visit, so activity lines up campaign by campaign even when no single person can be matched.
Shared between the two: the customer email address and the UTM campaign tags.
Salesforce is on the integration roadmap, so the matching described here starts when that connector ships.
What each tool sees on its ownShow less
Meta Ads on its own
Meta sees who saw and clicked an ad. It cannot see a sale its pixel missed, and lead-form contacts stop being visible to it once they leave Facebook or Instagram.
Timing. Meta reports conversions under its own attribution setting, seven days after a click and one day after a view by default.
Access. The Meta Marketing API with read access to the ad account.
Salesforce on its own
Salesforce sees leads, accounts and opportunities. It knows which campaign produced a lead only when someone records it there.
Timing. Salesforce opportunity stages move when someone updates them, so pipeline data is as current as the team's CRM habits.
Access. A connected app with read-only access to Lead, Contact, Account and Opportunity.
Related guides
- How to Measure Marketing ROI When You're Not a Data Scientist. The right questions can do the work of a data team.
- LinkedIn Ads to Salesforce: Why Your Attribution Is Broken. The gap between what LinkedIn claims and what your CRM shows is a measurement problem nobody set up correctly.
Services that use these connections
Analyses: Meta Ads + Salesforce
Other Meta Ads combinations
Questions about Meta Ads + Salesforce
What can I learn by connecting Meta Ads and Salesforce?
How does askotter connect Meta Ads and Salesforce?
Is my data secure when connecting Meta Ads and Salesforce?
Meta Ads + Salesforce is coming soon
Talk to us about your timeline, and we will confirm the launch date before you commit.
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