integration

Zendesk integration for small business marketing

Customer questions that warn you before someone leaves. It is on the roadmap, and you can ask us for a launch date.

● Zendesk · COMING SOON
Book a Conversation → See how it works
the short answer

What does the Zendesk integration do for a small business?

Zendesk holds your customer questions and complaints. askotter will set them beside payments and repeat visits, so you can see which problems cost you customers. Zendesk tickets will sit beside memberships, orders and repeat visits.

What it reads
Ticket volume and resolution, CSAT scores, Agent performance, Topic categories.
What you get
Support conversations that come before a customer leaves, answered by text.
Setup
On the integration roadmap. Talk to us about your timeline.
Who checks it
A person at askotter reviews each suggestion before it reaches you.
Not for
Replacing Zendesk. You keep using it exactly as you do now.
what you get

Questions you can ask about your Zendesk data

Text any of these and the answer comes back in plain words.

  • Support conversations that come before a customer leaves
  • The problems that create the most tickets
  • How satisfaction scores affect repeat business
  • How fast to reply to each customer group

See how it fits into digital marketing services.

zendesk · sync statusCOMING SOON
Coming soon. Talk to us to learn more.
8 data points planned
SOONTicket volume and resolutionplanned
SOONCSAT scoresplanned
SOONAgent performanceplanned
SOONTopic categoriesplanned
SOONEscalation patternsplanned
matching the records

What Zendesk can be matched on

Zendesk stores the customer email address, the phone number and the company or account.

Closest matches for Zendesk

  • Zendesk + HubSpot: shares the the customer email address, the phone number and the company or account
  • Zendesk + Salesforce: shares the the customer email address, the phone number and the company or account
  • Zendesk + QuickBooks: shares the the customer email address, the phone number and the company or account
  • Zendesk + Shopify: shares the the customer email address and the phone number
questions

Questions about Zendesk

What data does askotter pull from Zendesk?

askotter reads Ticket volume and resolution, CSAT scores, Agent performance, Topic categories, and you can ask about any of it by text.

How does askotter integrate with Zendesk?

Most owners sign in once, or send the steps to whoever holds the login. This integration is coming soon.

What can askotter do with my Zendesk data that Zendesk can't?

Zendesk tickets will sit beside memberships, orders and repeat visits. You also get an alert when a number changes, with the likely cause.

Do I need to replace Zendesk to use askotter?

No. Keep using Zendesk exactly as you do now.

Zendesk is coming soon

Talk to us about your timeline, and we will confirm the launch date before you commit.

Self-managed is $99/mo and scales with the compute you use. Our team runs it from $600/mo.