integration pair

Connect GitHub and Zendesk for your business

GitHub and Zendesk each hold numbers the other never sees. askotter reads both and tells you, by text, what they mean together.

● GitHub · LIVE + ● Zendesk · COMING SOON
Book a Conversation → See how it works
the short answer

What do you get by connecting GitHub and Zendesk?

askotter reads GitHub and Zendesk side by side and puts both in one report for the business. The owner sees how activity in one leads to results in the other, gets an alert when a number moves and can ask questions by text.

From GitHub
Commits and pull requests, Deployment events, Release tags.
From Zendesk
Ticket volume and resolution, CSAT scores, Agent performance.
Status
Zendesk is on the integration roadmap, so the matching described here starts when that connector ships.
Not for
Replacing GitHub or Zendesk. Both keep working exactly as they do now.
why connect them

Why connect GitHub and Zendesk

GitHub releases sit beside payments, store orders and GA4 visits on one timeline. It fits into our website design for small business work.

matching the records

How GitHub and Zendesk records line up

GitHub and Zendesk share no customer or visit identifier. askotter puts them on one timeline instead, so a change in GitHub deployments can be read against what Zendesk recorded in the same hours.

Zendesk is on the integration roadmap, so the matching described here starts when that connector ships.

What each tool sees on its ownShow less

GitHub on its own

GitHub knows what code changed and when. It cannot tell you whether that change cost you leads or sales.

Timing. GitHub timestamps every commit, merge and deployment to the second.

Access. A GitHub App or token with read access to the repositories you choose.

Zendesk on its own

Zendesk sees the complaint and how it was handled. It cannot see what the customer is worth or whether they bought again.

Timing. Zendesk timestamps every ticket, reply and status change.

Access. The Zendesk Support API with a read-only token.

questions

Questions about GitHub + Zendesk

What can I learn by connecting GitHub and Zendesk?

askotter puts GitHub and Zendesk numbers in one report, so you can see where customers came from and why a number moved.

How does askotter connect GitHub and Zendesk?

Live connections use a standard sign-in, and other tools use a file export. No developer is needed.

Is my data secure when connecting GitHub and Zendesk?

askotter uses encrypted connections and role-based access, and you control who on your staff sees what.

GitHub + Zendesk is coming soon

Talk to us about your timeline, and we will confirm the launch date before you commit.

Self-managed is $99/mo and scales with the compute you use. Our team runs it from $600/mo.