Connect GitHub and Zendesk for your business
GitHub and Zendesk each hold numbers the other never sees. askotter reads both and tells you, by text, what they mean together.
What do you get by connecting GitHub and Zendesk?
askotter reads GitHub and Zendesk side by side and puts both in one report for the business. The owner sees how activity in one leads to results in the other, gets an alert when a number moves and can ask questions by text.
- From GitHub
- Commits and pull requests, Deployment events, Release tags.
- From Zendesk
- Ticket volume and resolution, CSAT scores, Agent performance.
- Status
- Zendesk is on the integration roadmap, so the matching described here starts when that connector ships.
- Not for
- Replacing GitHub or Zendesk. Both keep working exactly as they do now.
Why connect GitHub and Zendesk
GitHub releases sit beside payments, store orders and GA4 visits on one timeline. It fits into our website design for small business work.
How GitHub and Zendesk records line up
GitHub and Zendesk share no customer or visit identifier. askotter puts them on one timeline instead, so a change in GitHub deployments can be read against what Zendesk recorded in the same hours.
Zendesk is on the integration roadmap, so the matching described here starts when that connector ships.
What each tool sees on its ownShow less
GitHub on its own
GitHub knows what code changed and when. It cannot tell you whether that change cost you leads or sales.
Timing. GitHub timestamps every commit, merge and deployment to the second.
Access. A GitHub App or token with read access to the repositories you choose.
Zendesk on its own
Zendesk sees the complaint and how it was handled. It cannot see what the customer is worth or whether they bought again.
Timing. Zendesk timestamps every ticket, reply and status change.
Access. The Zendesk Support API with a read-only token.
Related guides
- How to Measure Marketing ROI When You're Not a Data Scientist. The right questions can do the work of a data team.
- How to Track AI Traffic in Google Analytics. It is already in your analytics. It is just filed under Referral with everything else.
Services that use these connections
Analyses: GitHub + Zendesk
Other GitHub combinations
Questions about GitHub + Zendesk
What can I learn by connecting GitHub and Zendesk?
How does askotter connect GitHub and Zendesk?
Is my data secure when connecting GitHub and Zendesk?
GitHub + Zendesk is coming soon
Talk to us about your timeline, and we will confirm the launch date before you commit.
Self-managed is $99/mo and scales with the compute you use. Our team runs it from $600/mo.