Connect LinkedIn Ads and Zendesk for your business
LinkedIn Ads and Zendesk each hold numbers the other never sees. askotter reads both and tells you, by text, what they mean together.
What do you get by connecting LinkedIn Ads and Zendesk?
askotter reads LinkedIn Ads and Zendesk side by side and puts both in one report for the business. The owner sees how activity in one leads to results in the other, gets an alert when a number moves and can ask questions by text.
- From LinkedIn Ads
- Campaign performance, Audience demographics, Lead gen form data.
- From Zendesk
- Ticket volume and resolution, CSAT scores, Agent performance.
- Status
- LinkedIn Ads and Zendesk are on the integration roadmap, so the matching described here starts when that connector ships.
- Not for
- Replacing LinkedIn Ads or Zendesk. Both keep working exactly as they do now.
Why connect LinkedIn Ads and Zendesk
LinkedIn campaigns will sit beside your HubSpot or Salesforce pipeline, GA4 and payments. It fits into our PPC management work.
How LinkedIn Ads and Zendesk records line up
LinkedIn Ads and Zendesk both store the customer's email address. askotter lowercases and trims it on both sides before matching, so the same person shows up as one customer across the two tools.
LinkedIn Ads and Zendesk both keep a company record. The match runs on the company's web domain first and falls back to a cleaned company name.
Shared between the two: the customer email address and the company or account.
LinkedIn Ads and Zendesk are on the integration roadmap, so the matching described here starts when that connector ships.
What each tool sees on its ownShow less
LinkedIn Ads on its own
LinkedIn sees clicks, lead-form submissions and the companies it reached. It never sees whether a lead became a deal.
Timing. LinkedIn reports conversions under its own windows, thirty days after a click and seven after a view by default.
Access. The LinkedIn Marketing API with read access to the ad account.
Zendesk on its own
Zendesk sees the complaint and how it was handled. It cannot see what the customer is worth or whether they bought again.
Timing. Zendesk timestamps every ticket, reply and status change.
Access. The Zendesk Support API with a read-only token.
Related guides
- LinkedIn Ads and HubSpot Attribution: Why the Numbers Disagree. HubSpot and LinkedIn are both reporting honestly. They just count different events over different windows.
- LinkedIn Ads to Salesforce: Why Your Attribution Is Broken. The gap between what LinkedIn claims and what your CRM shows is a measurement problem nobody set up correctly.
Services that use these connections
Analyses: LinkedIn Ads + Zendesk
Other LinkedIn Ads combinations
Questions about LinkedIn Ads + Zendesk
What can I learn by connecting LinkedIn Ads and Zendesk?
How does askotter connect LinkedIn Ads and Zendesk?
Is my data secure when connecting LinkedIn Ads and Zendesk?
LinkedIn Ads + Zendesk is coming soon
Talk to us about your timeline, and we will confirm the launch date before you commit.
Self-managed is $99/mo and scales with the compute you use. Our team runs it from $600/mo.