integration pair

Connect Shopify and POS Systems for your business

Shopify and POS Systems each hold numbers the other never sees. askotter reads both and tells you, by text, what they mean together.

● Shopify · LIVE + ● POS Systems · COMING SOON
Book a Conversation → See how it works
the short answer

What do you get by connecting Shopify and POS Systems?

askotter reads Shopify and POS Systems side by side and puts both in one report for the business. The owner sees how activity in one leads to results in the other, gets an alert when a number moves and can ask questions by text.

From Shopify
Orders and revenue, Product performance, Customer profiles and segments.
From POS Systems
Transaction data, Product-level sales, Customer identification.
Status
POS Systems is on the integration roadmap, so the matching described here starts when that connector ships.
Not for
Replacing Shopify or POS Systems. Both keep working exactly as they do now.
why connect them

Why connect Shopify and POS Systems

Shopify orders sit beside your Stripe payments, GA4 visits and ad clicks in one report. It fits into our conversion rate optimization work.

matching the records

How Shopify and POS Systems records line up

Shopify and POS Systems both store the customer's email address. askotter lowercases and trims it on both sides before matching, so the same person shows up as one customer across the two tools.

Both tools can hold a phone number. Numbers are normalised to one international format before matching, which catches customers who never gave an email.

Shared between the two: the customer email address and the phone number.

POS Systems is on the integration roadmap, so the matching described here starts when that connector ships.

What each tool sees on its ownShow less

Shopify on its own

Shopify sees the order and the landing page. It has no view of the ad impressions, emails or searches that came before that session.

Timing. Shopify writes each order the moment it is placed, including the landing page and referring site of the session that bought.

Access. Read-only access through the Shopify Admin API, approved from the store admin.

POS Systems on its own

A POS sees the sale at the counter. It only knows who bought when the customer gave a phone number or email for a receipt or loyalty account.

Timing. Many POS systems settle and export transactions in end-of-day batches.

Access. The POS vendor's API where one exists, or a daily export.

questions

Questions about Shopify + POS Systems

What can I learn by connecting Shopify and POS Systems?

askotter puts Shopify and POS Systems numbers in one report, so you can see where customers came from and why a number moved.

How does askotter connect Shopify and POS Systems?

Live connections use a standard sign-in, and other tools use a file export. No developer is needed.

Is my data secure when connecting Shopify and POS Systems?

askotter uses encrypted connections and role-based access, and you control who on your staff sees what.

Shopify + POS Systems is coming soon

Talk to us about your timeline, and we will confirm the launch date before you commit.

Self-managed is $99/mo and scales with the compute you use. Our team runs it from $600/mo.