integration pair · root cause analysis

Root Cause Analysis: Shopify + Google Search Console

Why did this number change? askotter reads Shopify and Google Search Console together and answers it for your business, by text.

● Shopify · LIVE + ● Google Search Console · LIVE Root Cause Analysis
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the short answer

How does root cause analysis with Shopify and Google Search Console work for a small business?

askotter reads Shopify and Google Search Console side by side so it can test each explanation against your connected accounts and find the cause. A ranked list of likely causes, each with the evidence behind it.

Read the full answerShow less

The owner asks follow-up questions by text.

From Shopify
Orders and revenue, Product performance, Customer profiles and segments.
From Google Search Console
Search queries and impressions, Click-through rates by query, Average position by keyword.
Status
Both connect today.
Not for
Replacing Shopify or Google Search Console. Both keep working exactly as they do now.
the problem

Why did this number change?

Bookings dropped 23%. The ad, the website and the weather all get blamed. Without your accounts side by side, it stays a guess.

How askotter handles it

askotter reads Shopify and Google Search Console side by side, so it can test each explanation against your connected accounts and find the cause.

A person checks the result before it reaches you. This is part of our conversion rate optimization work.

matching the records

How Shopify and Google Search Console records line up

Shopify and Google Search Console share no customer or visit identifier. askotter puts them on one timeline instead, so a change in Shopify orders can be read against what Google Search Console recorded in the same hours.

What root cause analysis uses from each

Root cause analysis needs timestamps precise enough to put events in order.

From Shopify that means order timestamps, discount codes and refund dates. From Google Search Console it means the date a page's position moved.

What each tool sees on its ownShow less

Shopify on its own

Shopify sees the order and the landing page. It has no view of the ad impressions, emails or searches that came before that session.

Timing. Shopify writes each order the moment it is placed, including the landing page and referring site of the session that bought.

Access. Read-only access through the Shopify Admin API, approved from the store admin.

Google Search Console on its own

Search Console sees the search up to the click and stops there. It cannot say whether that visitor booked, bought or left.

Timing. Search Console numbers usually arrive two to three days behind, reported as daily totals per query and page.

Access. The Search Console API with read access to the property.

questions

Questions about Shopify + Google Search Console

Do I need a developer to connect Shopify and Google Search Console?

No. Most accounts connect with a sign-in, and the rest take a file export.

How is askotter's Root Cause Analysis different from what Shopify shows on its own?

Shopify only sees its own numbers. askotter reads Shopify and Google Search Console together and can answer the question: Why did this number change?

Connect Shopify + Google Search Console. Five minutes.

Plans are on the digital marketing pricing page.

Self-managed is $99/mo and scales with the compute you use. Our team runs it from $600/mo.