Local Search

NAP Consistency NAP

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NAP consistency means your business Name, Address and Phone number appear in exactly the same form everywhere they are published: your website, your Google Business Profile, directories, social pages and industry listings. Search engines use that agreement as evidence the business is real and located where it claims.

The problem is rarely one wrong entry. It is usually a slow accumulation: an old suite number, a phone number from before the move, a trading name on one directory and the registered name on another. Each one weakens the signal slightly.

Formula
Matching listings ÷ Total listings found
Where It Lives
  • Google Business ProfileThe canonical record everything else should match
  • Bing PlacesSecond most-referenced listing
  • Apple Business ConnectFeeds Apple Maps and Siri
What Drives It
  • Number of directory listings
  • Historic addresses and phone numbers
  • Franchise or multi-location naming
  • Call tracking numbers published publicly
Benchmark

Businesses ranking in the map pack typically show consistent details across the large majority of the directories that list them.

Common Questions About NAP Consistency

Does "Street" versus "St" actually matter?
Far less than it once did. Google normalises obvious abbreviations. What still matters is genuinely conflicting data: two different phone numbers, an old suite number, or a previous address still live on directories.
How many directories do I need to be on?
Accuracy beats volume. The major aggregators, the main general directories and the two or three that matter in your trade are worth more than a hundred low-quality listings.
free, one business day

Want to know what is holding your NAP Consistency back?

Give us your website and we will send back the specific pages hurting your NAP Consistency, in the order worth fixing. You will have it within one business day, free, with no obligation.

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