integration pair · combined reporting

Combined Reporting: Shopify + QuickBooks

How do you get one set of numbers you can trust? askotter reads Shopify and QuickBooks together and answers it for your business, by text.

● Shopify · LIVE + ● QuickBooks · COMING SOON Combined Reporting
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the short answer

How does combined reporting with Shopify and QuickBooks work for a small business?

askotter reads Shopify and QuickBooks side by side so it can combine your accounts into one clean report you can ask questions of. One report covering every connected account, cleaned up and answerable by text.

Read the full answerShow less

The owner asks follow-up questions by text.

From Shopify
Orders and revenue, Product performance, Customer profiles and segments.
From QuickBooks
Income and expense data, Accounts receivable/payable, Cash flow statements.
Status
QuickBooks is on the integration roadmap, so the matching described here starts when that connector ships.
Not for
Replacing Shopify or QuickBooks. Both keep working exactly as they do now.
the problem

How do you get one set of numbers you can trust?

GA4 says one thing, Stripe says another, and your booking system disagrees with both. Matching them by hand takes hours, and the answer is still fuzzy.

How askotter handles it

askotter reads Shopify and QuickBooks side by side, so it can combine your accounts into one clean report you can ask questions of.

A person checks the result before it reaches you. This is part of our conversion rate optimization work.

matching the records

How Shopify and QuickBooks records line up

Shopify and QuickBooks both store the customer's email address. askotter lowercases and trims it on both sides before matching, so the same person shows up as one customer across the two tools.

Both tools can hold a phone number. Numbers are normalised to one international format before matching, which catches customers who never gave an email.

Shared between the two: the customer email address and the phone number.

What combined reporting uses from each

Combined reporting needs a shared identifier or a shared time grain.

From Shopify that means order IDs and customer emails. From QuickBooks it means customer emails and invoice numbers.

QuickBooks is on the integration roadmap, so the matching described here starts when that connector ships.

What each tool sees on its ownShow less

Shopify on its own

Shopify sees the order and the landing page. It has no view of the ad impressions, emails or searches that came before that session.

Timing. Shopify writes each order the moment it is placed, including the landing page and referring site of the session that bought.

Access. Read-only access through the Shopify Admin API, approved from the store admin.

QuickBooks on its own

QuickBooks sees what was billed and paid. It has no idea which marketing produced the customer.

Timing. QuickBooks shows revenue when invoices and sales receipts are entered, which can trail the sale in a busy month.

Access. The QuickBooks Online Accounting API with read-only OAuth access.

questions

Questions about Shopify + QuickBooks

Do I need a developer to connect Shopify and QuickBooks?

No. Most accounts connect with a sign-in, and the rest take a file export.

How is askotter's Combined Reporting different from what Shopify shows on its own?

Shopify only sees its own numbers. askotter reads Shopify and QuickBooks together and can answer the question: How do you get one set of numbers you can trust?

Shopify + QuickBooks is coming soon

Talk to us about your timeline, and we will confirm the launch date before you commit.

Self-managed is $99/mo and scales with the compute you use. Our team runs it from $600/mo.