integration pair · root cause analysis

Root Cause Analysis: Google Ads + Slack

Why did this number change? askotter reads Google Ads and Slack together and answers it for your business, by text.

● Google Ads · LIVE + ● Slack · COMING SOON Root Cause Analysis
Book a Conversation → See how it works
the short answer

How does root cause analysis with Google Ads and Slack work for a small business?

askotter reads Google Ads and Slack side by side so it can test each explanation against your connected accounts and find the cause. A ranked list of likely causes, each with the evidence behind it.

Read the full answerShow less

The owner asks follow-up questions by text.

From Google Ads
Campaign performance, Keyword data and quality scores, Ad group and creative performance.
From Slack
Channel-based alert delivery, Routing by role, Interactive action buttons.
Status
Slack is on the integration roadmap, so the matching described here starts when that connector ships.
Not for
Replacing Google Ads or Slack. Both keep working exactly as they do now.
the problem

Why did this number change?

Bookings dropped 23%. The ad, the website and the weather all get blamed. Without your accounts side by side, it stays a guess.

How askotter handles it

askotter reads Google Ads and Slack side by side, so it can test each explanation against your connected accounts and find the cause.

A person checks the result before it reaches you. This is part of our Google Ads management work.

matching the records

How Google Ads and Slack records line up

Google Ads and Slack share no customer or visit identifier. askotter puts them on one timeline instead, so a change in Google Ads clicks can be read against what Slack recorded in the same hours.

What root cause analysis uses from each

Root cause analysis needs timestamps precise enough to put events in order.

From Google Ads that means the change history for bids, budgets and ads. From Slack it means incident threads and their timestamps.

Slack is on the integration roadmap, so the matching described here starts when that connector ships.

What each tool sees on its ownShow less

Google Ads on its own

Google Ads counts the conversions it can see through its own tag. It cannot tell a refunded sale from a kept one, or a junk lead from a good one.

Timing. Google Ads credits a conversion back to the date of the click, so yesterday's conversion count can still rise for days.

Access. The Google Ads API with read access to the account.

Slack on its own

Slack records what the team said about the business and when. Sales, traffic and spend live in other tools.

Timing. Slack timestamps every message, which makes it a record of when the team noticed and decided things.

Access. A Slack app installed to the channels you choose.

questions

Questions about Google Ads + Slack

Do I need a developer to connect Google Ads and Slack?

No. Most accounts connect with a sign-in, and the rest take a file export.

How is askotter's Root Cause Analysis different from what Google Ads shows on its own?

Google Ads only sees its own numbers. askotter reads Google Ads and Slack together and can answer the question: Why did this number change?

Google Ads + Slack is coming soon

Talk to us about your timeline, and we will confirm the launch date before you commit.

Self-managed is $99/mo and scales with the compute you use. Our team runs it from $600/mo.