integration pair · root cause analysis

Root Cause Analysis: GitHub + SAP

Why did this number change? askotter reads GitHub and SAP together and answers it for your business, by text.

● GitHub · LIVE + ● SAP · LIVE Root Cause Analysis
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the short answer

How does root cause analysis with GitHub and SAP work for a small business?

askotter reads GitHub and SAP side by side so it can test each explanation against your connected accounts and find the cause. A ranked list of likely causes, each with the evidence behind it.

Read the full answerShow less

The owner asks follow-up questions by text.

From GitHub
Commits and pull requests, Deployment events, Release tags.
From SAP
Financial accounting, Inventory and materials management, Production planning.
Status
Both connect today.
Not for
Replacing GitHub or SAP. Both keep working exactly as they do now.
the problem

Why did this number change?

Bookings dropped 23%. The ad, the website and the weather all get blamed. Without your accounts side by side, it stays a guess.

How askotter handles it

askotter reads GitHub and SAP side by side, so it can test each explanation against your connected accounts and find the cause.

A person checks the result before it reaches you. This is part of our website design for small business work.

matching the records

How GitHub and SAP records line up

GitHub and SAP share no customer or visit identifier. askotter puts them on one timeline instead, so a change in GitHub deployments can be read against what SAP recorded in the same hours.

What root cause analysis uses from each

Root cause analysis needs timestamps precise enough to put events in order.

From GitHub that means the commit and deploy closest to when a metric moved. From SAP it means delivery dates, credit blocks and cancellations.

What each tool sees on its ownShow less

GitHub on its own

GitHub knows what code changed and when. It cannot tell you whether that change cost you leads or sales.

Timing. GitHub timestamps every commit, merge and deployment to the second.

Access. A GitHub App or token with read access to the repositories you choose.

SAP on its own

SAP holds the booked order, the invoice and the customer master. It has no record of the marketing that produced the order.

Timing. SAP data usually reaches outside systems in scheduled extracts, so it runs as current as the extract schedule your ERP team sets.

Access. Read-only OData services or scheduled exports set up with your ERP team.

questions

Questions about GitHub + SAP

Do I need a developer to connect GitHub and SAP?

No. Most accounts connect with a sign-in, and the rest take a file export.

How is askotter's Root Cause Analysis different from what GitHub shows on its own?

GitHub only sees its own numbers. askotter reads GitHub and SAP together and can answer the question: Why did this number change?

Connect GitHub + SAP. Five minutes.

Plans are on the digital marketing pricing page.

Self-managed is $99/mo and scales with the compute you use. Our team runs it from $600/mo.