integration pair · combined reporting

Combined Reporting: Shopify + TikTok Ads

How do you get one set of numbers you can trust? askotter reads Shopify and TikTok Ads together and answers it for your business, by text.

● Shopify · LIVE + ● TikTok Ads · COMING SOON Combined Reporting
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the short answer

How does combined reporting with Shopify and TikTok Ads work for a small business?

askotter reads Shopify and TikTok Ads side by side so it can combine your accounts into one clean report you can ask questions of. One report covering every connected account, cleaned up and answerable by text.

Read the full answerShow less

The owner asks follow-up questions by text.

From Shopify
Orders and revenue, Product performance, Customer profiles and segments.
From TikTok Ads
Campaign and ad group performance, Creative and video metrics, Audience targeting.
Status
TikTok Ads is on the integration roadmap, so the matching described here starts when that connector ships.
Not for
Replacing Shopify or TikTok Ads. Both keep working exactly as they do now.
the problem

How do you get one set of numbers you can trust?

GA4 says one thing, Stripe says another, and your booking system disagrees with both. Matching them by hand takes hours, and the answer is still fuzzy.

How askotter handles it

askotter reads Shopify and TikTok Ads side by side, so it can combine your accounts into one clean report you can ask questions of.

A person checks the result before it reaches you. This is part of our conversion rate optimization work.

matching the records

How Shopify and TikTok Ads records line up

Shopify and TikTok Ads both store the customer's email address. askotter lowercases and trims it on both sides before matching, so the same person shows up as one customer across the two tools.

Shopify and TikTok Ads both keep the UTM source, medium and campaign values from the visit, so activity lines up campaign by campaign even when no single person can be matched.

Shared between the two: the customer email address and the UTM campaign tags.

What combined reporting uses from each

Combined reporting needs a shared identifier or a shared time grain.

From Shopify that means order IDs and customer emails. From TikTok Ads it means ttclids and lead-form emails.

TikTok Ads is on the integration roadmap, so the matching described here starts when that connector ships.

What each tool sees on its ownShow less

Shopify on its own

Shopify sees the order and the landing page. It has no view of the ad impressions, emails or searches that came before that session.

Timing. Shopify writes each order the moment it is placed, including the landing page and referring site of the session that bought.

Access. Read-only access through the Shopify Admin API, approved from the store admin.

TikTok Ads on its own

TikTok sees views, clicks and the conversions its pixel catches. It cannot see what happens after a visitor leaves the tracked site.

Timing. TikTok reports conversions under the attribution windows chosen in the ad account, and those counts can include view-through conversions.

Access. The TikTok Marketing API with read access to the ad account.

questions

Questions about Shopify + TikTok Ads

Do I need a developer to connect Shopify and TikTok Ads?

No. Most accounts connect with a sign-in, and the rest take a file export.

How is askotter's Combined Reporting different from what Shopify shows on its own?

Shopify only sees its own numbers. askotter reads Shopify and TikTok Ads together and can answer the question: How do you get one set of numbers you can trust?

Shopify + TikTok Ads is coming soon

Talk to us about your timeline, and we will confirm the launch date before you commit.

Self-managed is $99/mo and scales with the compute you use. Our team runs it from $600/mo.