integration pair · anomaly detection

Anomaly Detection: Shopify + Stripe

How fast do you hear when something breaks? askotter reads Shopify and Stripe together and answers it for your business, by text.

● Shopify · LIVE + ● Stripe · LIVE Anomaly Detection
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the short answer

How does anomaly detection with Shopify and Stripe work for a small business?

askotter reads Shopify and Stripe side by side so it can catch changes in your numbers within minutes. A text within minutes saying what changed, how serious it is and what to check first.

Read the full answerShow less

The owner asks follow-up questions by text.

From Shopify
Orders and revenue, Product performance, Customer profiles and segments.
From Stripe
Payment transactions and revenue, Memberships and recurring plans, Customer payment profiles.
Status
Both connect today.
Not for
Replacing Shopify or Stripe. Both keep working exactly as they do now.
the problem

How fast do you hear when something breaks?

Something shifted last Tuesday, and nobody noticed until Friday. By then you had lost five days of bookings. The data to catch it was there the whole time.

How askotter handles it

askotter reads Shopify and Stripe side by side, so it can catch changes in your numbers within minutes.

A person checks the result before it reaches you. This is part of our conversion rate optimization work.

matching the records

How Shopify and Stripe records line up

Shopify and Stripe both store the customer's email address. askotter lowercases and trims it on both sides before matching, so the same person shows up as one customer across the two tools.

Shared between the two: the customer email address.

What anomaly detection uses from each

Anomaly detection needs a steady daily series with a known normal range.

From Shopify that means orders per hour and checkout completion. From Stripe it means failed payment and dispute counts by day.

What each tool sees on its ownShow less

Shopify on its own

Shopify sees the order and the landing page. It has no view of the ad impressions, emails or searches that came before that session.

Timing. Shopify writes each order the moment it is placed, including the landing page and referring site of the session that bought.

Access. Read-only access through the Shopify Admin API, approved from the store admin.

Stripe on its own

Stripe knows the payment, the amount and the customer's email. It has no record of the ad, search or email that brought the customer in.

Timing. Stripe records each charge, refund and failed payment as it happens. Payouts land on a schedule days later, so charge date and payout date differ.

Access. A restricted, read-only Stripe API key, or Stripe Connect.

questions

Questions about Shopify + Stripe

Do I need a developer to connect Shopify and Stripe?

No. Most accounts connect with a sign-in, and the rest take a file export.

How is askotter's Anomaly Detection different from what Shopify shows on its own?

Shopify only sees its own numbers. askotter reads Shopify and Stripe together and can answer the question: How fast do you hear when something breaks?

Connect Shopify + Stripe. Five minutes.

Plans are on the digital marketing pricing page.

Self-managed is $99/mo and scales with the compute you use. Our team runs it from $600/mo.