integration pair · root cause analysis

Root Cause Analysis: Shopify + LinkedIn Ads

Why did this number change? askotter reads Shopify and LinkedIn Ads together and answers it for your business, by text.

● Shopify · LIVE + ● LinkedIn Ads · COMING SOON Root Cause Analysis
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the short answer

How does root cause analysis with Shopify and LinkedIn Ads work for a small business?

askotter reads Shopify and LinkedIn Ads side by side so it can test each explanation against your connected accounts and find the cause. A ranked list of likely causes, each with the evidence behind it.

Read the full answerShow less

The owner asks follow-up questions by text.

From Shopify
Orders and revenue, Product performance, Customer profiles and segments.
From LinkedIn Ads
Campaign performance, Audience demographics, Lead gen form data.
Status
LinkedIn Ads is on the integration roadmap, so the matching described here starts when that connector ships.
Not for
Replacing Shopify or LinkedIn Ads. Both keep working exactly as they do now.
the problem

Why did this number change?

Bookings dropped 23%. The ad, the website and the weather all get blamed. Without your accounts side by side, it stays a guess.

How askotter handles it

askotter reads Shopify and LinkedIn Ads side by side, so it can test each explanation against your connected accounts and find the cause.

A person checks the result before it reaches you. This is part of our conversion rate optimization work.

matching the records

How Shopify and LinkedIn Ads records line up

Shopify and LinkedIn Ads both store the customer's email address. askotter lowercases and trims it on both sides before matching, so the same person shows up as one customer across the two tools.

Shopify and LinkedIn Ads both keep the UTM source, medium and campaign values from the visit, so activity lines up campaign by campaign even when no single person can be matched.

Shared between the two: the customer email address and the UTM campaign tags.

What root cause analysis uses from each

Root cause analysis needs timestamps precise enough to put events in order.

From Shopify that means order timestamps, discount codes and refund dates. From LinkedIn Ads it means audience and bid changes by campaign.

LinkedIn Ads is on the integration roadmap, so the matching described here starts when that connector ships.

What each tool sees on its ownShow less

Shopify on its own

Shopify sees the order and the landing page. It has no view of the ad impressions, emails or searches that came before that session.

Timing. Shopify writes each order the moment it is placed, including the landing page and referring site of the session that bought.

Access. Read-only access through the Shopify Admin API, approved from the store admin.

LinkedIn Ads on its own

LinkedIn sees clicks, lead-form submissions and the companies it reached. It never sees whether a lead became a deal.

Timing. LinkedIn reports conversions under its own windows, thirty days after a click and seven after a view by default.

Access. The LinkedIn Marketing API with read access to the ad account.

questions

Questions about Shopify + LinkedIn Ads

Do I need a developer to connect Shopify and LinkedIn Ads?

No. Most accounts connect with a sign-in, and the rest take a file export.

How is askotter's Root Cause Analysis different from what Shopify shows on its own?

Shopify only sees its own numbers. askotter reads Shopify and LinkedIn Ads together and can answer the question: Why did this number change?

Shopify + LinkedIn Ads is coming soon

Talk to us about your timeline, and we will confirm the launch date before you commit.

Self-managed is $99/mo and scales with the compute you use. Our team runs it from $600/mo.