integration pair · combined reporting

Combined Reporting: Salesforce + Slack

How do you get one set of numbers you can trust? askotter reads Salesforce and Slack together and answers it for your business, by text.

● Salesforce · COMING SOON + ● Slack · COMING SOON Combined Reporting
Book a Conversation → See how it works
the short answer

How does combined reporting with Salesforce and Slack work for a small business?

askotter reads Salesforce and Slack side by side so it can combine your accounts into one clean report you can ask questions of. One report covering every connected account, cleaned up and answerable by text.

Read the full answerShow less

The owner asks follow-up questions by text.

From Salesforce
Leads and opportunities, Account and contact data, Pipeline stages and velocity.
From Slack
Channel-based alert delivery, Routing by role, Interactive action buttons.
Status
Salesforce and Slack are on the integration roadmap, so the matching described here starts when that connector ships.
Not for
Replacing Salesforce or Slack. Both keep working exactly as they do now.
the problem

How do you get one set of numbers you can trust?

GA4 says one thing, Stripe says another, and your booking system disagrees with both. Matching them by hand takes hours, and the answer is still fuzzy.

How askotter handles it

askotter reads Salesforce and Slack side by side, so it can combine your accounts into one clean report you can ask questions of.

A person checks the result before it reaches you. This is part of our PPC management work.

matching the records

How Salesforce and Slack records line up

Salesforce and Slack share no customer or visit identifier. askotter puts them on one timeline instead, so a change in Salesforce opportunities can be read against what Slack recorded in the same hours.

What combined reporting uses from each

Combined reporting needs a shared identifier or a shared time grain.

From Salesforce that means contact emails and account domains. From Slack it means message timestamps.

Salesforce and Slack are on the integration roadmap, so the matching described here starts when that connector ships.

What each tool sees on its ownShow less

Salesforce on its own

Salesforce sees leads, accounts and opportunities. It knows which campaign produced a lead only when someone records it there.

Timing. Salesforce opportunity stages move when someone updates them, so pipeline data is as current as the team's CRM habits.

Access. A connected app with read-only access to Lead, Contact, Account and Opportunity.

Slack on its own

Slack records what the team said about the business and when. Sales, traffic and spend live in other tools.

Timing. Slack timestamps every message, which makes it a record of when the team noticed and decided things.

Access. A Slack app installed to the channels you choose.

questions

Questions about Salesforce + Slack

Do I need a developer to connect Salesforce and Slack?

No. Most accounts connect with a sign-in, and the rest take a file export.

How is askotter's Combined Reporting different from what Salesforce shows on its own?

Salesforce only sees its own numbers. askotter reads Salesforce and Slack together and can answer the question: How do you get one set of numbers you can trust?

Salesforce + Slack is coming soon

Talk to us about your timeline, and we will confirm the launch date before you commit.

Self-managed is $99/mo and scales with the compute you use. Our team runs it from $600/mo.