Customer Retention: Google Search Console + HubSpot
Which customers are about to stop coming back? askotter reads Google Search Console and HubSpot together and answers it for your business, by text.
How does customer retention with Google Search Console and HubSpot work for a small business?
askotter reads Google Search Console and HubSpot side by side so it can spot the signs that a customer is drifting away. Customers at risk flagged early, with the best way to win each one back listed first.
Read the full answerShow less
The owner asks follow-up questions by text.
- From Google Search Console
- Search queries and impressions, Click-through rates by query, Average position by keyword.
- From HubSpot
- Contacts and companies, Deal pipeline and stages, Email campaign performance.
- Status
- Both connect today.
- Not for
- Replacing Google Search Console or HubSpot. Both keep working exactly as they do now.
Which customers are about to stop coming back?
By the time you notice a regular has gone quiet, they have booked somewhere else. The warning signs were spread across your accounts: a complaint, a missed visit, a failed card payment. No single tool saw all of it.
How askotter handles it
askotter reads Google Search Console and HubSpot side by side, so it can spot the signs that a customer is drifting away.
A person checks the result before it reaches you. This is part of our local SEO services work.
How Google Search Console and HubSpot records line up
Google Search Console and HubSpot both report by page. URLs are normalised first (protocol, trailing slash and tracking parameters removed) and then joined page by page.
Shared between the two: the page URL.
What customer retention uses from each
Customer retention needs repeat behaviour from the same customer over time.
From Google Search Console that means branded search volume over time. From HubSpot it means email engagement and last activity date per contact.
These two tools hold no shared customer identifier, so per-customer answers need a third connected tool that each side can match, such as GA4 or your CRM. Daily totals work with these two alone.
What each tool sees on its ownShow less
Google Search Console on its own
Search Console sees the search up to the click and stops there. It cannot say whether that visitor booked, bought or left.
Timing. Search Console numbers usually arrive two to three days behind, reported as daily totals per query and page.
Access. The Search Console API with read access to the property.
HubSpot on its own
HubSpot sees the contact and the deal. It cannot see money collected outside it, or ad spend on platforms it is not connected to.
Timing. HubSpot updates contact and deal properties as they change, and keeps the original source and first page seen on each contact.
Access. A HubSpot private app or OAuth connection with read-only CRM scopes.
Related guides
- You Rank on Page One and Nobody Clicks. Here Is Why.. A page-one ranking that earns no clicks is a more solvable problem than a page-three ranking. It is also more annoying, because it looks like success.
- How Long Does SEO Take? An Honest Timeline for Small Businesses. A realistic month-by-month timeline, without the "results in 30 days" lies.
Services that use these connections
Other analyses: Google Search Console + HubSpot
Questions about Google Search Console + HubSpot
Do I need a developer to connect Google Search Console and HubSpot?
How is askotter's Customer Retention different from what Google Search Console shows on its own?
Connect Google Search Console + HubSpot. Five minutes.
Plans are on the digital marketing pricing page.
Self-managed is $99/mo and scales with the compute you use. Our team runs it from $600/mo.