integration pair · root cause analysis

Root Cause Analysis: GitHub + POS Systems

Why did this number change? askotter reads GitHub and POS Systems together and answers it for your business, by text.

● GitHub · LIVE + ● POS Systems · COMING SOON Root Cause Analysis
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the short answer

How does root cause analysis with GitHub and POS Systems work for a small business?

askotter reads GitHub and POS Systems side by side so it can test each explanation against your connected accounts and find the cause. A ranked list of likely causes, each with the evidence behind it.

Read the full answerShow less

The owner asks follow-up questions by text.

From GitHub
Commits and pull requests, Deployment events, Release tags.
From POS Systems
Transaction data, Product-level sales, Customer identification.
Status
POS Systems is on the integration roadmap, so the matching described here starts when that connector ships.
Not for
Replacing GitHub or POS Systems. Both keep working exactly as they do now.
the problem

Why did this number change?

Bookings dropped 23%. The ad, the website and the weather all get blamed. Without your accounts side by side, it stays a guess.

How askotter handles it

askotter reads GitHub and POS Systems side by side, so it can test each explanation against your connected accounts and find the cause.

A person checks the result before it reaches you. This is part of our website design for small business work.

matching the records

How GitHub and POS Systems records line up

GitHub and POS Systems share no customer or visit identifier. askotter puts them on one timeline instead, so a change in GitHub deployments can be read against what POS Systems recorded in the same hours.

What root cause analysis uses from each

Root cause analysis needs timestamps precise enough to put events in order.

From GitHub that means the commit and deploy closest to when a metric moved. From POS Systems it means voids, discounts and staff on shift.

POS Systems is on the integration roadmap, so the matching described here starts when that connector ships.

What each tool sees on its ownShow less

GitHub on its own

GitHub knows what code changed and when. It cannot tell you whether that change cost you leads or sales.

Timing. GitHub timestamps every commit, merge and deployment to the second.

Access. A GitHub App or token with read access to the repositories you choose.

POS Systems on its own

A POS sees the sale at the counter. It only knows who bought when the customer gave a phone number or email for a receipt or loyalty account.

Timing. Many POS systems settle and export transactions in end-of-day batches.

Access. The POS vendor's API where one exists, or a daily export.

questions

Questions about GitHub + POS Systems

Do I need a developer to connect GitHub and POS Systems?

No. Most accounts connect with a sign-in, and the rest take a file export.

How is askotter's Root Cause Analysis different from what GitHub shows on its own?

GitHub only sees its own numbers. askotter reads GitHub and POS Systems together and can answer the question: Why did this number change?

GitHub + POS Systems is coming soon

Talk to us about your timeline, and we will confirm the launch date before you commit.

Self-managed is $99/mo and scales with the compute you use. Our team runs it from $600/mo.