integration pair · root cause analysis

Root Cause Analysis: GitHub + Mailchimp

Why did this number change? askotter reads GitHub and Mailchimp together and answers it for your business, by text.

● GitHub · LIVE + ● Mailchimp · COMING SOON Root Cause Analysis
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the short answer

How does root cause analysis with GitHub and Mailchimp work for a small business?

askotter reads GitHub and Mailchimp side by side so it can test each explanation against your connected accounts and find the cause. A ranked list of likely causes, each with the evidence behind it.

Read the full answerShow less

The owner asks follow-up questions by text.

From GitHub
Commits and pull requests, Deployment events, Release tags.
From Mailchimp
Campaign performance, Audience segments, Automation workflows.
Status
Mailchimp is on the integration roadmap, so the matching described here starts when that connector ships.
Not for
Replacing GitHub or Mailchimp. Both keep working exactly as they do now.
the problem

Why did this number change?

Bookings dropped 23%. The ad, the website and the weather all get blamed. Without your accounts side by side, it stays a guess.

How askotter handles it

askotter reads GitHub and Mailchimp side by side, so it can test each explanation against your connected accounts and find the cause.

A person checks the result before it reaches you. This is part of our website design for small business work.

matching the records

How GitHub and Mailchimp records line up

GitHub and Mailchimp share no customer or visit identifier. askotter puts them on one timeline instead, so a change in GitHub deployments can be read against what Mailchimp recorded in the same hours.

What root cause analysis uses from each

Root cause analysis needs timestamps precise enough to put events in order.

From GitHub that means the commit and deploy closest to when a metric moved. From Mailchimp it means send time and segment for each campaign.

Mailchimp is on the integration roadmap, so the matching described here starts when that connector ships.

What each tool sees on its ownShow less

GitHub on its own

GitHub knows what code changed and when. It cannot tell you whether that change cost you leads or sales.

Timing. GitHub timestamps every commit, merge and deployment to the second.

Access. A GitHub App or token with read access to the repositories you choose.

Mailchimp on its own

Mailchimp sees who received and clicked. It cannot see what the reader did after landing on the site.

Timing. Mailchimp reports opens and clicks per campaign. Apple Mail Privacy Protection inflates opens, so clicks are the steadier signal.

Access. The Mailchimp Marketing API with an OAuth connection.

questions

Questions about GitHub + Mailchimp

Do I need a developer to connect GitHub and Mailchimp?

No. Most accounts connect with a sign-in, and the rest take a file export.

How is askotter's Root Cause Analysis different from what GitHub shows on its own?

GitHub only sees its own numbers. askotter reads GitHub and Mailchimp together and can answer the question: Why did this number change?

GitHub + Mailchimp is coming soon

Talk to us about your timeline, and we will confirm the launch date before you commit.

Self-managed is $99/mo and scales with the compute you use. Our team runs it from $600/mo.