integration pair · root cause analysis

Root Cause Analysis: GitHub + Klaviyo

Why did this number change? askotter reads GitHub and Klaviyo together and answers it for your business, by text.

● GitHub · LIVE + ● Klaviyo · COMING SOON Root Cause Analysis
Book a Conversation → See how it works
the short answer

How does root cause analysis with GitHub and Klaviyo work for a small business?

askotter reads GitHub and Klaviyo side by side so it can test each explanation against your connected accounts and find the cause. A ranked list of likely causes, each with the evidence behind it.

Read the full answerShow less

The owner asks follow-up questions by text.

From GitHub
Commits and pull requests, Deployment events, Release tags.
From Klaviyo
Campaign performance, Flow and automation data, Subscriber segments.
Status
Klaviyo is on the integration roadmap, so the matching described here starts when that connector ships.
Not for
Replacing GitHub or Klaviyo. Both keep working exactly as they do now.
the problem

Why did this number change?

Bookings dropped 23%. The ad, the website and the weather all get blamed. Without your accounts side by side, it stays a guess.

How askotter handles it

askotter reads GitHub and Klaviyo side by side, so it can test each explanation against your connected accounts and find the cause.

A person checks the result before it reaches you. This is part of our website design for small business work.

matching the records

How GitHub and Klaviyo records line up

GitHub and Klaviyo share no customer or visit identifier. askotter puts them on one timeline instead, so a change in GitHub deployments can be read against what Klaviyo recorded in the same hours.

What root cause analysis uses from each

Root cause analysis needs timestamps precise enough to put events in order.

From GitHub that means the commit and deploy closest to when a metric moved. From Klaviyo it means send times, subject lines and deliverability events.

Klaviyo is on the integration roadmap, so the matching described here starts when that connector ships.

What each tool sees on its ownShow less

GitHub on its own

GitHub knows what code changed and when. It cannot tell you whether that change cost you leads or sales.

Timing. GitHub timestamps every commit, merge and deployment to the second.

Access. A GitHub App or token with read access to the repositories you choose.

Klaviyo on its own

Klaviyo sees who received, opened and clicked. It credits revenue by its own attribution window and cannot see sales that happen off the store it is connected to.

Timing. Klaviyo logs sends, opens and clicks as events. Apple Mail Privacy Protection preloads images, so open counts run high and clicks are the steadier signal.

Access. A Klaviyo private API key with read-only scopes.

questions

Questions about GitHub + Klaviyo

Do I need a developer to connect GitHub and Klaviyo?

No. Most accounts connect with a sign-in, and the rest take a file export.

How is askotter's Root Cause Analysis different from what GitHub shows on its own?

GitHub only sees its own numbers. askotter reads GitHub and Klaviyo together and can answer the question: Why did this number change?

GitHub + Klaviyo is coming soon

Talk to us about your timeline, and we will confirm the launch date before you commit.

Self-managed is $99/mo and scales with the compute you use. Our team runs it from $600/mo.