metric category
Engineering & Reliability KPIs
Engineering and reliability metrics measure the performance of software delivery teams and the operational health of the systems they build. The DORA metrics (Deployment Frequency, Lead Time for Changes, Change Failure Rate, MTTR) provide a research-validated framework for measuring both throughput and stability, while infrastructure cost, error rate, and uptime metrics reflect the platform quality that customers experience directly.
all definitions
All Engineering & Reliability Metrics Definitions (10 KPIs)
System Uptime / Availability
SLA%
System Uptime (or Availability) measures the percentage of time a service is operational a…
API Latency / Response Time
P95
API Latency measures the time elapsed between a client sending a request to an API and rec…
Deployment Frequency
Deployment Frequency measures how often an organization successfully deploys code to produ…
Mean Time to Recovery
MTTR
Mean Time to Recovery (MTTR) measures the average time required to restore a service or sy…
Change Failure Rate
CFR
Change Failure Rate (CFR) measures the percentage of deployments or changes to production…
Code Coverage
Code Coverage measures the percentage of application code executed by automated tests in t…
Technical Debt Ratio
Technical Debt Ratio measures the estimated remediation cost of code quality issues relati…
Infrastructure Cost Per User
Infrastructure Cost Per User measures the average monthly cloud infrastructure spend requi…
Error Rate
Error Rate measures the percentage of API requests, user sessions, or transactions that re…
Lead Time for Changes
LTFC
Lead Time for Changes measures the elapsed time from when a code commit is made to when th…
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