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/// integration pair · data unification

Data Unification: Zendesk + Google Ads

How do you get one version of the truth?

Zendesk · COMING SOON + Google Ads · LIVE Attribution Module · Data Unification
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The problem

Your data lives in silos. GA4 says one thing. Stripe says another. Shopify disagrees with both. Reconciling them by hand takes hours and the answer is still fuzzy.

Zendesk tracks ticket volume and resolution, csat scores, agent performance. Google Ads tracks campaign performance, keyword data and quality scores, ad group and creative performance. Neither sees the other. That blind spot costs you money every day.

How askotter fixes this

askotter pulls Zendesk and Google Ads into one data lake. With both data sets unified, it can unify all your tools into one clean, queryable data lake. Self-healing agents adapt as your data shifts, so the analysis stays accurate without manual tuning.

One lake. Every tool. Cleaned, deduplicated, and queryable in plain English.

What feeds data unification

FROM ZENDESK
→ Ticket volume and resolution
→ CSAT scores
→ Agent performance
→ Topic categories
→ Escalation patterns
→ Self-service usage
→ SLA compliance
→ Contact history
FROM GOOGLE ADS
→ Campaign performance
→ Keyword data and quality scores
→ Ad group and creative performance
→ Cost and CPC data
→ Conversion tracking
→ Audience targeting
→ Search term reports
→ Bid strategy data

What happens when they're connected

Separately, each tool answers its own questions. Together in one lake, askotter can answer the questions that matter: the ones that span both. Train these agents like your best employee and they become tireless assistants that scale your team's knowledge to everyone.

01

Includes support touchpoints in the full customer lifecycle

02

Catches ticket spikes and satisfaction drops

03

Shows where Google Ads fits in the real customer journey

Before and after

CapabilityWithout askotterWith askotter
Data UnificationManual, delayedAutomatic, real-time
Cross-platform dataCopy-paste between tabsOne data lake
Change detectionWeekly reportMinutes
Next stepsFigure it out yourselfRanked actions, human-approved
QueryingSQL or export to CSVAsk in plain English
Team knowledgeTribal knowledge, lost in SlackSaved notes, shared across teams
/// inside the platform

Data Unification in action

🔒 app.askotter.ai/insights/
DATA UNIFICATION
RAW DATA
HISTORY
How do you get one version of the truth?
Analysis complete. Using data from Zendesk and Google Ads:
One lake. Every tool. Cleaned, deduplicated, and queryable in plain English.
Zendesk Google Ads Attribution
zendesk · sync statusCOMING SOON
Coming soon. Talk to us to learn more.
8 data points planned

Ask your data lake anything. Save what matters.

askotter chat

Zendesk + Google Ads | Coming Soon

This integration is coming soon. Talk to us about your timeline.

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