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/// integration pair · customer journey mapping

Customer Journey Mapping: SAP + LinkedIn Ads

What do customers actually do before they buy?

SAP · LIVE + LinkedIn Ads · COMING SOON Attribution Module · Customer Journey Mapping
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The problem

You think the journey is: ad → landing page → purchase. It's not. Customers bounce between channels, devices, and touchpoints for days. You can't see it because each tool only sees its own piece.

SAP tracks financial accounting, inventory and materials management, production planning. LinkedIn Ads tracks campaign performance, audience demographics, lead gen form data. Neither sees the other. That blind spot costs you money every day.

How askotter fixes this

askotter pulls SAP and LinkedIn Ads into one data lake. With both data sets unified, it can map the real customer journey across every platform. Self-healing agents adapt as your data shifts, so the analysis stays accurate without manual tuning.

The full path. Every interaction, every channel, every decision point. In one view.

What feeds customer journey mapping

FROM SAP
→ Financial accounting
→ Inventory and materials management
→ Production planning
→ Sales and distribution
→ Human capital data
→ Procurement
→ Quality management
→ Project system data
FROM LINKEDIN ADS
→ Campaign performance
→ Audience demographics
→ Lead gen form data
→ Sponsored content metrics
→ InMail performance
→ Account targeting
→ Conversion tracking
→ Company engagement

What happens when they're connected

Separately, each tool answers its own questions. Together in one lake, askotter can answer the questions that matter: the ones that span both. Train these agents like your best employee and they become tireless assistants that scale your team's knowledge to everyone.

01

Ingests and compresses raw SAP exports into a queryable format

02

Connects SAP orders to marketing touchpoints

03

Shows LinkedIn's role in B2B buying journeys

Before and after

CapabilityWithout askotterWith askotter
Customer Journey MappingManual, delayedAutomatic, real-time
Cross-platform dataCopy-paste between tabsOne data lake
Change detectionWeekly reportMinutes
Next stepsFigure it out yourselfRanked actions, human-approved
QueryingSQL or export to CSVAsk in plain English
Team knowledgeTribal knowledge, lost in SlackSaved notes, shared across teams
/// inside the platform

Customer Journey Mapping in action

🔒 app.askotter.ai/insights/
CUSTOMER JOURNEY MAPPING
RAW DATA
HISTORY
What do customers actually do before they buy?
Analysis complete. Using data from SAP and LinkedIn Ads:
The full path. Every interaction, every channel, every decision point. In one view.
SAP LinkedIn Ads Attribution
sap · sync statusCONNECTED
STATUS
● Synced
DATA POINTS
8
LAST SYNC
2m ago
LIVEFinancial accountingsynced
LIVEInventory and materials managementsynced
LIVEProduction planningsynced
LIVESales and distributionsynced

Ask your data lake anything. Save what matters.

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SAP + LinkedIn Ads | Coming Soon

This integration is coming soon. Talk to us about your timeline.

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