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/// integration pair · customer journey mapping

Customer Journey Mapping: Google Ads + WordPress

What do customers actually do before they buy?

Google Ads · LIVE + WordPress · LIVE Attribution Module · Customer Journey Mapping
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The problem

You think the journey is: ad → landing page → purchase. It's not. Customers bounce between channels, devices, and touchpoints for days. You can't see it because each tool only sees its own piece.

Google Ads tracks campaign performance, keyword data and quality scores, ad group and creative performance. WordPress tracks page and post performance, content categories and tags, user engagement metrics. Neither sees the other. That blind spot costs you money every day.

How askotter fixes this

askotter pulls Google Ads and WordPress into one data lake. With both data sets unified, it can map the real customer journey across every platform. Self-healing agents adapt as your data shifts, so the analysis stays accurate without manual tuning.

The full path. Every interaction, every channel, every decision point. In one view.

What feeds customer journey mapping

FROM GOOGLE ADS
→ Campaign performance
→ Keyword data and quality scores
→ Ad group and creative performance
→ Cost and CPC data
→ Conversion tracking
→ Audience targeting
→ Search term reports
→ Bid strategy data
FROM WORDPRESS
→ Page and post performance
→ Content categories and tags
→ User engagement metrics
→ Form and CTA interactions
→ Plugin data
→ Site speed metrics
→ Internal search queries
→ Content publish schedule

What happens when they're connected

Separately, each tool answers its own questions. Together in one lake, askotter can answer the questions that matter: the ones that span both. Train these agents like your best employee and they become tireless assistants that scale your team's knowledge to everyone.

01

Shows where Google Ads fits in the real customer journey

02

Catches CPC spikes, quality score drops, and budget waste early

03

Shows which WordPress pages appear in paths that end in purchases

Before and after

CapabilityWithout askotterWith askotter
Customer Journey MappingManual, delayedAutomatic, real-time
Cross-platform dataCopy-paste between tabsOne data lake
Change detectionWeekly reportMinutes
Next stepsFigure it out yourselfRanked actions, human-approved
QueryingSQL or export to CSVAsk in plain English
Team knowledgeTribal knowledge, lost in SlackSaved notes, shared across teams
/// inside the platform

Customer Journey Mapping in action

🔒 app.askotter.ai/insights/
CUSTOMER JOURNEY MAPPING
RAW DATA
HISTORY
What do customers actually do before they buy?
Analysis complete. Using data from Google Ads and WordPress:
The full path. Every interaction, every channel, every decision point. In one view.
Google Ads WordPress Attribution
google ads · sync statusCONNECTED
STATUS
● Synced
DATA POINTS
8
LAST SYNC
2m ago
LIVECampaign performancesynced
LIVEKeyword data and quality scoressynced
LIVEAd group and creative performancesynced
LIVECost and CPC datasynced

Ask your data lake anything. Save what matters.

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